Frequently Asked Questions
Everything you need to know about your Juicy Couture order
What is your return policy for Juicy Couture items?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How should I care for my velour tracksuit?
To keep your velour looking its best, we recommend machine washing inside out on a cold, gentle cycle and tumble drying on low heat or laying flat to dry. Avoid ironing directly on the velour pile.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to see real-time updates.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.
How do I determine my size in Juicy Couture apparel?
Our items generally run true to size with a slim, contemporary fit. We recommend consulting our detailed Size Guide located on each product page to find your perfect measurements.